Escales International
Escales International
Headquartered in Beirut, Lebanon with offices in Cannes, Paris and Dubai, Escales is a destination management company and luxury concierge services. Specializing in luxury travel around the world, Escales was looking for an ERP system that eliminates the redundancy of software systems and to allow collaboration between different teams across the world.

The Challenge:
Escales before Odoo ERP implementation had three systems divided into:
- A system for online reservation
- Another for customer and contact’s information
- An accounting software system to log the payments.

Besides the high cost of maintaining three different systems, it was challenge to scale operations due to the manual work required.
These together created a bottleneck for Escales, a need for a full ERP System appeared on top of Odoo ERP to streamline the operations all in the form of a single system solution. Escales needed a Contact module that provides full information on the level of contact as individual and on the level of the company along with a sales and reservation module that allows the customer to book reservations, an invoicing module that facilitates the invoice creation through a single click based on quotations and sales orders. In addition to an accounting system for the financial operations management in which it supports the multi-companies and the Lebanese chart of accounts.

Azkatech, the Odoo gold partner, handled the ERP implementation in Lebanon for Escales that helped them scale their businesses post covid-19 lockdowns. It empowered them to work remotely, collaborate across different countries and serves their customers in a timely manner.

The implementation consisted of:
- Customized Contact modules to fit the needs for Escales’ specific line of business including concepts of VIP, Resellers, Agents, Account managers
- Customized the sales modules to handle the reservation of luxury concierge services like Palaces, Jets, Villas, Meet & Greet…
- Integration with the accounting in a single click from quotation to invoices or bills for suppliers
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M.Y Wood and Decoration s.a.r.l
M.Y Wood and Decoration s.a.r.l
HISTORY

What began as a passion in Saudi Arabia, prospered into an impeccable business encompassing all aspects of woodworking in Lebanon. After acquiring vast experience in the field abroad, as an employee, the current founder and CEO of M. Yassine Woodworks and Design decided to bring his expertise home. Consequently, returning to Lebanon in 1980 and establishing M. Yassine Woodworks and Design as a manufacturer of top-tier wooden products.

The founder, along with 3 other team members, began taking on small projects until the UN project came along in 1987 and opened the necessary doors for business expansion. Thereupon, the company’s name and reputation rose to prominence in the woodworking market.

In 2000, the company handled its first international prestigious project: Hilton Hotel woodworks in Equatorial Guinea, Africa. The delivery of uniquely designed and excellently crafted work promoted the cooperation of M. Yassine Woodworks and Design with the Equatorial Guinean government on the presidential palace, Senate, and Parliament interiors. Furthermore, the company operates with clients in several other countries, including Syria, the United Arab Emirates, Saud Arabia, the Democratic Republic of the Congo, Nigeria, and Angola.

Today the brand supplies residential, commercial, hospitality and retail projects in the form of prime furnishing from a wide range of wood species. Whether clients are seeking custom-made kitchen cabinets, carved desks, or exceptionally crafted wardrobes, we assure them craftsmanship and satisfaction, all from our factories to their homes and offices.


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