Damdam Birdnest, Aki Lau
Damdam bird nest is a company that specializes in selling desserts that contain bird's nests. They have both physical and virtual shops that cater to their customers, making it convenient for them to purchase their food. To increase the efficiency of their business, they have decided to implement the Odoo ERP system. This system is designed to provide a comprehensive solution for businesses that need to manage multiple aspects of their operations.
The Odoo ERP system consists of various modules that cater to different aspects of the business. For example, the inventory module allows the company to manage their stock levels, track their inventory movements, and generate reports on their stock levels. The POS (point of sale) module enables the company to manage their sales transactions, process payments, and generate receipts.
In addition to these modules, the Odoo ERP system also includes a website module that allows the company to create and manage their online store. This module provides a platform for customers to browse and purchase their products online, which can help increase the company's sales revenue.
To further improve their customer service, Damdam bird nest has also implemented Whatsapp reminders for customers to pick up their orders. This feature allows the company to send automated reminders to customers, reminding them to collect their orders and ensuring that they do not miss out on their purchases.
Overall, the implementation of the Odoo ERP system and the use of Whatsapp reminders are key steps towards improving the efficiency and customer service of Damdam bird nest. By utilizing these tools, the company can streamline their operations and provide a better experience for their customers.
