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Entrepots Alisar Pharma Corp. sal, Lebanon
Entrepots Alisar Pharma Corp. sal, Lebanon Health/Social Welfare
APC is a local pharmaceutical store in Lebanon and is the local agent of IBSA pharmaceutical institute located in Switzerland Pella pharmaceuticals products.
Their products are mainly classified into two categories hormone and non-hormones; distributed all over the country.
NUMED
NUMED Health/Social Welfare
NUMED is a Lebanese and Middle East based company that provides and manufactures medical and nutrition clinical equipment along with general and customized educational tools adapted for the local and international populations. NUMED offers services, including the development and production of any 2-D or 3-D product (i.e. fake food) adapted exactly to personal or institution needs.

Their Challenges: Numed have been trying to develop their own system the last 3 years without reaching a satisfying result to serve their business needs, adding to that they have a challenge keeping track of their customers’ data and requirements in a well-structured form along with different price list per customer, as well as keeping track of all RFQ and POs from supplier in one single place. The current system has a limitation in managing multiple warehouse and multiple location to ease the search for raw

materials and semi-finished products in the inventory. Another challenge was that they had a concern regarding choosing a local software to run their business on since this might affect the continuity of the support for the solution, those challenges needed Odoo ERP Software.

Azkatech, the official Odoo gold partner helped Numed through the full Odoo ERP Implementation which enabled them to manage all its task from end-to-end from one single place and in an integrated way between all stakeholders. Their Odoo implementation was challenging due to the very specific needs for their industry.
Siren Associates
Siren Associates Health/Social Welfare
Founded in 2009, Siren Associate is a non-profit organization that helps develop safe and secure societies with equal access to justice and freedom of fear. Specializing in civil policing transformation and broader public sector reform, they help organizations become more responsive to the needs of the communities.


Their challenges
As part of transparency movement in Lebanon, it was required to digitize the process of vaccination in Lebanon in order to keep track of the inventory, fair distribution of the vaccine and allowing reservations by citizens and managing vaccine administration by health centers. All to be centralized in a single place with access for auditing organization like the Central Inspection in Lebanon and the World bank.
They needed a solution to be ready in less than three days since the vaccine was already delivered to Lebanon to cover the following:

Keep track of the different vaccine brands inventories
Traceability of the vaccine administration by lot.
Allow citizens to reserve the vaccine time in the hospital of choice.
Allow hospitals and health centers to manage the vaccine administration process (from data collection, vaccine administration and post vaccine monitoring)
Support for the call centers to view/verify and modify misc. appointments
Auditing by the Central Inspections and the World Bank that answered questions like:
How much inventory we have from each vaccine?
How each vaccine was spent and where?
How many appointments reserved by hospital?
How many patients showed up for their vaccines?
A platform that supports millions of patients and thousands of requests per second.


How Azkatech helped
Online Appointments and calendar were implemented and customized, to allow patients to select the health center and reserve an appointment based on their preferences. In addition to health centers to view and manage their reservations on calendar and plan their staffing accordingly. Another customization was the contacts module, it differentiated several parties which allowed to capture patient medical profile and integrate some security measures in order to be HIPAA Compliant.
This helped managing the vaccination process in Lebanon.