Something went wrong during the upgrade of the database. The upgrade service might be busy. Please try again later or contact the support if the error persist.

2025-09-30 17:25:22,666 11855 INFO db_3169490 odoo.modules.migration: module website_sale: Running migration [>saas~17.2.1.1] pre-migrate

2025-09-30 17:25:22,743 11855 INFO db_3169490 odoo.upgrade.util.records: remove deprecated built-in view website_sale.products_fiscal_position (ID 6247)

2025-09-30 17:25:22,779 11855 INFO db_3169490 odoo.modules.migration: module website_sale: Running migration [>saas~17.3.1.1] pre-migrate

2025-09-30 17:25:22,921 11855 WARNING db_3169490 odoo.modules.loading: Transient module states were reset

2025-09-30 17:25:22,921 11855 ERROR db_3169490 odoo.modules.registry: Failed to load registry

2025-09-30 17:25:22,921 11855 CRITICAL db_3169490 odoo.service.server: Failed to initialize database `db_3169490`.

Traceback (most recent call last):

File "/home/odoo/src/odoo/18.0/odoo/service/server.py", line 1361, in preload_registries

registry = Registry.new(dbname, update_module=update_module)

File "<decorator-gen-13>", line 2, in new

File "/home/odoo/src/odoo/18.0/odoo/tools/func.py", line 97, in locked

return func(inst, *args, **kwargs)

File "/home/odoo/src/odoo/18.0/odoo/modules/registry.py", line 129, in new

odoo.modules.load_modules(registry, force_demo, status, update_module)

File "/home/odoo/src/odoo/18.0/odoo/modules/loading.py", line 485, in load_modules

processed_modules += load_marked_modules(env, graph,

File "/home/odoo/src/odoo/18.0/odoo/modules/loading.py", line 365, in load_marked_modules

loaded, processed = load_module_graph(

File "/home/odoo/src/odoo/18.0/odoo/modules/loading.py", line 182, in load_module_graph

migrations.migrate_module(package, 'pre')

File "/home/odoo/src/odoo/18.0/odoo/modules/migration.py", line 222, in migrate_module

exec_script(self.cr, installed_version, pyfile, pkg.name, stage, stageformat[stage] % version)

File "/home/odoo/src/odoo/18.0/odoo/modules/migration.py", line 259, in exec_script

mod.migrate(cr, installed_version)

File "/tmp/tmpz0yepg8z/migrations/website_sale/saas~17.3.1.1/pre-migrate.py", line 19, in migrate

data = {id: {lang: extract_text(val) or "Ribbon" for lang, val in html.items()} for id, html in cr.fetchall()}

File "/tmp/tmpz0yepg8z/migrations/website_sale/saas~17.3.1.1/pre-migrate.py", line 19, in <dictcomp>

data = {id: {lang: extract_text(val) or "Ribbon" for lang, val in html.items()} for id, html in cr.fetchall()}

AttributeError: 'NoneType' object has no attribute 'items'

2025-09-30 17:25:22,922 11855 INFO db_3169490 odoo.service.server: Initiating shutdown

2025-09-30 17:25:22,922 11855 INFO db_3169490 odoo.service.server: Hit CTRL-C again or send a second signal to force the shutdown.

2025-09-30 17:25:22,924 11855 INFO db_3169490 odoo.sql_db: ConnectionPool(read/write;used=0/count=0/max=64): Closed 9 connections

[ERROR]::Error during the upgrade: command execution has failed with the error code 255