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If a customer calls with a question and he's got an invoice number, how can I pull up the Delivery Order associated with it? I can see the Sales Order number on the Invoice. There is no Delivery Order number either on the Sales Order or the Invoice.

My system setting are

  • Generate invoices on the sales order line
  • Trigger delivery orders automatically from sales orders

Once all is delivered and invoiced, I open up the invoice and the Sales Order but I can't see any mention of the Delivery Order.

I generate the invoice on the sales order (rather than the delivery order) because I use Phantom Sets. Otherwise, the Invoice would list all the items in the phantom set rather than the item sold.

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Looks like the latest v7 build includes a button "View Delivery" when viewing the Sales Order. I guess this is either (1) an update that I haven't got, or (2) a settings issue, or (3) an add-on that I don't know about. Ref. http://7-0-28684-all.runbot.openerp.com/

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