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Hi, how can I configure it so that I can use my own domain/sub-domain for the built-in Website module in Odoo? *I am using Odoo Online (SaaS)

I tried adding my own sub-domain that I have already created, but I got this error instead:


Not Found

The requested URL was not found on this server.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.




I need this setup for a web-based ticket raising page that will later be connected to the Odoo Helpdesk module.

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For example, I want to use helpdesk.mycompany.com for a ticket-raising page that will later be connected to the Odoo Helpdesk module.

I have already created the sub-domain in my DNS provider and pointed it, but when I try to add it in:
Website → Configuration → Settings → Website Domain

And i got those error.

Is it possible to use a sub-domain instead of the main domain in Odoo Online?
If yes, what is the correct way to configure the DNS and Odoo settings to make it work?

Nejlepší odpověď

Hi,

Please refer to the solved forum: https://www.odoo.com/sl_SI/forum/pomoc-1/connect-my-domain-223888


Hope it helps.

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Hi, thank you so much. I actually have read your blog and now i am just completely lost, a video tutorial might be helpful for me

Nejlepší odpověď

which version do you use. onpremise, saas or SH?

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SaaS sir

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