Skip to Content
Menú
This question has been flagged
2 Respostes
949 Vistes

This is my controller for view create ticket page

class WebsiteMeeting(http.Controller): 

@http.route ([ '/schedule' ], type = 'http' , auth = "user" , methods = [ 'GET' ], website = True )
def schedule ( self , * *kw ):
ticket_types_ob = request.env[ 'helpdesk.ticket.type' ].sudo().search([])
ticket_types = []
for ttp in ticket_types_ob:
ticket_types.append([ttp.id,ttp.name])
values ​​= {
'website' : request.website,
'members' : [],
'ticket_types' : ticket_types,
}
return request.render( 'website_home_page.create_ticket ' , values)


This is the template

<template id ="create_ticket" name ="Create a Ticket" > 
<t t-call ="website.layout" >
<div id ="wrap" >
<div class ="oe_structure" >
<section class ="s_title parallax s_parallax_is_fixed bg-black-50 pt24 pb24" data-vcss ="001"
data-snippet ="s_title" data-scroll-background-ratio ="1" >
<span class ="s_parallax_bg oe_img_bg"
style ="background-image: url('/web/image/website.s_banner_default_image'); background-position: 50% 0;" />
<div class ="o_we_bg_filter bg-black-50" />
<div class ="container" >
<h1> Create a Ticket </h1>
</div>
</section>
</div>
<div class = "container mt-4 mb-5" >
<div class ="row" >
<div class ="col-lg-12 col-xl-12 mr-lg-auto" >
<div class ="oe_structure" >
<section class ="s_text_block" data-snippet ="s_text_block" >
<div class ="container" >
<div class ="row" >
<div class ="col-lg-12" >
<p>
Schedule the meeting with our representative after checking their
availability in your time zone.
</p>
</div>
</div>
</div>
</section>
</div>
<div id ="create_ticket_section" >
<section id ="website_meeting_form" class ="s_website_form" data-vcss="001"
data-snippet ="s_website_form" >
<div class ="container" >


<form id ="create-ticket-form" action ="/ticket_public/" method ="post"
enctype ="multipart/form- data" class ="o_mark_required" data-mark ="*"
data-model_name ="helpdesk.ticket" data-success-mode ="redirect"
data-success-page ="/meetings-thank-you" >
<div class ="s_website_form_rows row s_col_no_bgcolor" >
<div class ="form-group col-12 s_website_form_field s_website_form_custom s_website_form_required"
data-type ="char" data-name ="Field" >
<div class ="row s_col_no_resize s_col_no_bgcolor" >
<label class ="col-form-label col-sm-auto s_website_form_label"
style ="width:200px" for ="subject" >
< span class = "s_website_form_label_content" > Subject </span>
<span class ="s_website_form_mark" > * </span>
</label>
<div class ="col-sm" >
<input id ="subject" type ="text"
class ="form-control s_website_form_input" name ="name"
required ="" />
</div>
</div>
</div>

<div class ="form-group col-12 s_website_form_field s_website_form_custom"
data-type ="char" data-name ="Field" >
<div class="row s_col_no_resize s_col_no_bgcolor" >
<label class ="col-form-label col-sm-auto s_website_form_label"
style ="width: 200px" for ="issue_type" >
<span class ="s_website_form_label_content" > Issue Type </span >
<span class ="s_website_form_mark" > * </span>
</label>
<div class ="col-sm" >
<select id ="issue_type"
class ="form-control s_website_form_input set-issue-type"
name = "issue_type" required ="" >
<t t-foreach ="ticket_types" t-as ="ttp" >
<option t-att-value ="ttp[0]" >
<t t-esc ="ttp[1 ]" />
</option>
</t>
</select>
</div>
</div>
</div>

<div class ="form-group col-12 s_website_form_field s_website_form_custom"
data-type ="char" data-name ="Field" >
<div class ="row s_col_no_resize s_col_no_bgcolor" >
<label class ="col- form-label col-sm-auto s_website_form_label"
style ="width:200px" for ="description" >
<span class ="s_website_form_label_content" > Description
</span>
<span class ="s_website_form_mark" > * </span>
</label>
<div class ="col-sm md" >
<textarea id ="description" rows ="7"
class ="form-control s_website_form_description load_editor"
name ="description" required ="" />

</div>
</div>
</div>
<div class ="form-group col-12 s_website_form_field s_website_form_custom"
data-type ="char" data-name ="Field" >
<div class ="row s_col_no_resize s_col_no_bgcolor" >
<label class ="col-form-label col-sm-auto s_website_form_label"
style ="width: 200px" for ="description" >
<span class ="s_website_form_label_content" > Attachments
</span>
</label>
<div class ="col-sm" >
<div id ="attachment-tickets" class ="dropzone" >
</div>

</div>
</div>
</div>


<div class ="form-group col -12 s_website_form_submit"
data-name ="Submit Button" >
<div style ="width:200px;" class ="s_website_form_label" >
<span id ="s_website_form_result" ></span>
</div> <a id ="s_website_form_send" href ="#" role ="button" class ="btn btn-primary btn-lg s_website_form_send" >
Submit </a> </div> </div> </form > <script type ="text/javascript" src ="/knk_portal_tasks/static/src/js/dropzone_params.js" ></script> </div> </section> </div> </div> </div > </div> <div class ="oe_structure mt-2" /> </div> </t> </template>
This is the menu and page
<record id="schedule_page" model="website.page">
<field name="is_published">True</field>
<field name="url">/schedule</field>
<field name="view_id" ref="website_home_page.create_ticket"/>
<field name="track">True</field>
<field name="website_meta_description">This is the test page of the website</field>
</record>

<record id="menu_schedule_meeting1" model="website.menu">
<field name="name">Create a Ticket</field>
<field name="url">/schedule</field>
<field name="parent_id" ref="website.main_menu"/>
<field name="sequence" type="int">70</field>
</record>

It seems the api in the controllers /schedule is not being hit. Because when i hit /schedule i see the page loaded but no logs being shown also values and tickets_types are not visible

Avatar
Descartar
Autor Best Answer

Problem I cant even see the logs

@http.route ([ '/schedule' ], type = 'http' , auth = "user" , website = True ) 
def schedule ( self , **kw ):
_logger.info( "------- -- KNKDIS parent TEST -----" )
ticket_types_ob = request.env[ 'sh.helpdesk.ticket.type' ].sudo().search([])
ticket_types = []
for ttp in ticket_types_ob:
ticket_types.append ([ttp.id,ttp.name])
values ​​= {
'website' : request.website,
'members' : [],
'ticket_types' : ticket_types,
}
return request.render( 'website_home_page.create_ticket' , values)
Avatar
Descartar
Best Answer
You can try like this 


ticket_types_ob = request.env[ 'helpdesk.ticket.type' ].sudo().search([])
values ​​= {
'website' : request.website,
'members' : [],
'ticket_types' : ticket_types_ob,
}
 <t t-foreach ="ticket_types" t-as ="type" > 
<option t-att-value ="type.id" >
<t t-esc ="type.name" />
</option>
</t>


Avatar
Descartar
Related Posts Respostes Vistes Activitat
2
de jul. 24
4151
3
d’abr. 24
4817
0
de set. 21
1915
0
de gen. 21
3155
1
de març 15
4714