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When I try to sell something through POS and select a customer, Odoo always fills the Customer with "Simplified invoice partner".

This happens when selected any payment method and any quantity.

This change happens when I push the button "VALIDATE".


This problem cause we cannot make "list" or analysis about sales associated to customers.


Thanks in advance,


PD: Using Odoo 17.0e+ Enterprise edition. Tested on other database recently created and the problem persist. It seems to be an Odoo problem.

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Best Answer

Hi (Hola)

I assume you are using the spanish system. You have a configuration on "Factura Simplificada Límite", at 400, the automatic system changes that to SIP. If you put that to 0€, then the invoice client wont be changed

(Longer Explanation in spanish)
En la versión con la facturación española, Odoo cambia el cliente si la factura es menor de 400€. En Ajustes/POS hay un ajuste llamado "Factura Simplificada Límite". Si es menor a esa cantidad, cambia automáticamente el cliente. Ponlo a 0€

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