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Hi everyone,

I have installed the Document Management Module. I have some users who represent companies, and they only belong to the knowledge group so they can view some documents. If I try this configuration, these users can view the directories, but they can´t view the documents inside them. Instead of that, they get an error saying that they must be employees to view the content of the directories. I do not want them to belong to the human resources / employee group. I just want them to belong to the knowledge group. I Hope you can help me.

Thank you in advance. 




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Best Answer

Did you give portal access to non-employee users (contacts > action > portal access management)? Also try to activate portal (settings > general >Activate customer portal).

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