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Sven Wiese

Hi,

I set up a mailing, which I duplicated into another language.

Content is the same, but the links lead to the other language pages.

When I want to save it, I get an error:

Validation Error

The operation cannot be completed: Another model requires the record being deleted, if possible, archive it instead. Model: 'Attachment' (ir.attachment) Foreign key: 'Original (unoptimized, unresized) attachment' (original_id)


How can I solve it?

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Codesphere Tech

Can you share the screenshot or full error here?

Kunjan Patel

Hi Sven Wiese,
You're welcome! I'm glad to hear it's working fine now.

Regards,
Kunjan Patel

Sven Wiese
Autor

Hello Kunjan Patel,


thanks for your help, it works fine now.


Regards

Sven

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Kunjan Patel
Best Answer
Hello Sven Wiese,
I hope you are doing well

Re-upload images in the duplicated mailing instead of using shared ones.
  Steps:
  1. Open duplicated mailing
  2. Remove all images
  3. Re-upload same images as new attachments
  4. Save

The error occurs because duplicated mailing shares original_id reference with source mailing's attachments.

I hope this information helps you

Thanks & Regards,
Kunjan Patel
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