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I configured incoming server config like this :

Server type: IMAP Server
Source Name: imap.gmail.com
Port : 993
SSL/TLS : True
Username: xxxxx
Password: xxxxx

Connection test also successful.

The inter-communication between admin user and demo user is working fine, but the reply sent by customer e-mail is not fetched to the inbox but is available in gmail of the user account.

Please tell what to do with this...

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till now i checking only for leads give some time i will check...

Best Answer

@ atchuthan It is not come you inbox if u selecting Create a New Record: Lead/Opportunity your mail is automatically fetching to to Leads form, check it.

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Autor

this is to automate mail configuration to direct to Lead/Opportunity

yes what u need here...

Autor

-if user replies to Administrator account, I should get the e-mail message in Inbox(Messaging menu).

Autor

What my problem is... even after 'successfully Message sent' from your user account, I am not getting neither the e-mail in administrator account nor Inbox in Messaging menu

u are using 6.0x or 7

Autor

openerp 7 version

Use follower option, User--> Messaging --> write my followers--> type the text and attachment here and send, who are the follower it automatically sent it to the OpenERP Inbox check it...

Autor

yeah its working... i mean to say I can send from administrator to other followers but if they reply back to administrator.. the message is not fetched and shown in the inbox

See User archive, administrator reply is there.

Best Answer

You Tube - accelerated learning - hold on to your britches!!!!

Daily ERP Or this specifically

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Accelerated? 30 min of video with no answer to the question.

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