my database is hosted on odoo.com as a saas service.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Comptabilitat
- Inventari
- PoS
- Projectes
- MRP
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Go to "My odoo.com Account" then click "Manage My Organizations", then "Backup".
as Glenn said is the right way.
i had a problem that my user did not have the privileges for the database.
but i talk to odoo and they solve the problem.
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