Headquarters: Lichfield, United Kingdom
Partnership year: 8 years via Community and Official Odoo Partner since Jan 2020
Number of employees: 7
Services offered: Implementations of Odoo, trainings on the software, ongoing support packages, maintenance and software upgrades and data migration and cleansing
Number of Odoo implementations: 48
Providing Bespoke Business Support
Sapentia was founded 8 years ago when the Dyson family decided to combine their expertise into one business unit. Andrew Dyson, the Managing Director, spearheaded the formation after managing and understanding the benefits of utilizing business systems through his various senior international roles in business. He knew the benefits first hand and was confident about the future for business improvement and efficiency. Sapentia enhances clients’ business potential by crafting bespoke business support software to help them further evolve. Their approach is, and always will be, to focus on clients’ needs.
With Sapentia’s focus on clients’ needs, choosing to work with Odoo was a no brainer. The user friendliness and having all business needs met on one platform were real stand out points for Sapentia. In addition, Odoo’s customization capabilities were of great importance to the company. Whichever apps are required, Odoo is customizable to individual business requirements.
Sapentia first began working with Odoo in version 6.1 when it was still known as OpenERP. They worked on the open source version and then when Enterprise first debuted, they initially stayed in the open source route fearing that the move to partner would have a negative impact on business. Sapentia decided to take the plunge and became an Odoo partner at the beginning of 2020, just before the pandemic which was great timing for the company. Since becoming a partner, Sapentia has found Odoo Enterprise to be a great product loved by clients. Despite the ups and downs of 2020, Sapentia has had a very strong year as an Odoo Partner with sights set on becoming an Odoo Gold Partner.
In addition to providing Odoo solutions for customers, Sapentia also uses Odoo internally. Using Odoo internally has been great for collaboration as one of the directors of Sapentia is based in France.
Implementing Odoo with Sapentia
Sapentia works across a variety of sectors including retail, hospitality, manufacturing, professional services, education and charities to name a few. Prior to the quotation stage, Sapentia holds discovery sessions with prospective clients to understand how their processes work and how to streamline them to make business more efficient. On average, implementations take between 12-16 weeks. Sapentia breaks this down into 2-4 phases that have clear functional areas. The final phase is user training and documentation. Creating a clear project plan that all can follow is very important for Sapentia. They hold weekly project meetings that are focused on the current phase clients are in. Additionally, Sapentia holds monthly project reviews to monitor the overall progress.
One of Sapentia’s most memorable customers was a small business with a single user that managed over 160 subcontractors. The single user collated timesheets, generated time-based sales orders and invoices as well as paid the subcontractors. Prior to the Odoo implementation, the entire process was all done on paper with not even a single spreadsheet in sight. On average it took the user 2 days every week to manage timesheets and invoices alone. Sapentia implemented Project, Sales and Purchasing to manage the extensive tasks undertaken by one person. Subcontractors now receive job notifications and update timesheets remotely. Sales orders, customer and subcontractor invoices are now semi-automated with Odoo. The client is now able to process an entire month’s work in less than one hour.
Another memorable customer for Sapentia is Triton Telecom which offers bespoke business telephone and connectivity solutions. Prior to using Odoo, they were using Salesforce and had various issues trying to customize the system to meet their business needs. Triton Telecom also found the interface of Salesforce was not so user friendly and cost a lot of money. Watch the video below to find out more about Triton Telecom’ Odoo solution with Sapentia.
We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems. Our products are designed for small to medium size companies willing to optimise their performance. At Sapentia we focus on getting this done correctly. Using the huge range of Odoo modules we build the system that allows you to work the way you want to.