Shiny white
Company Name: Shiny white
Country:Egypt
Industry: Medical
Main Apps:Full app integration
Number of Odoo Users:60
Odoo Customer Success Manager: Mohamed Yasser
Odoo Implementing Partner: Roaya DM
Running a successful healthcare business requires more than just medical expertise—it demands efficient operational systems. Shiny White Dental Clinics, led by Dr. Shady Ali Hussain, a seasoned dental professional with a PHD in root canal treatment and an MBA from London Business School, faced many challenges as their practice grew. From one clinic in 2009 to eight branches and 55 clinics today, Shiny White now serves 18,000 patients annually. However, as the business expanded, so did the complexity of managing day-to-day operations. That’s where Odoo came in.
The Challenge: Before implementing Odoo, Shiny White Dental Clinics faced a range of operational inefficiencies. According to Dr. Shady, one of the biggest challenges was the potential for fraud, as the business relied heavily on manual processes using Excel. "Anything could be deleted or altered," Dr. Shady explained, highlighting the need for a secure, closed system with strong authorization metrics. In addition, the manual handling of financial statements, payroll, and patient records led to delays and reduced credibility.
Managing payroll was another significant challenge. The calculation of dentist salaries based on the number of cases handled, combined with issuing financial statements, took days. "It used to take us at least 5-6 days to do all of that manually and issue the salaries," Dr. Shady noted, often causing delays that impacted employee satisfaction.
The Odoo Solution: The search for a solution led Shiny White to Odoo, which provided the comprehensive tools necessary to streamline their operations. Odoo offered secure authorization controls, ensuring that financial data could no longer be altered or tampered with. "Now, we can have our financial statements regularly, just in time, every time, with no delays," Dr. Shady mentioned. This immediate visibility into profit and loss statements became crucial for running such a large-scale organization.
Odoo also revolutionized payroll at Shiny White. Instead of taking days, the payroll process became structured and timely, helping the clinic maintain its credibility and prevent professionals from seeking smaller, more manageable opportunities. "The cycle is much shorter now," Dr. Shady emphasized.
Beyond payroll, Odoo simplified other critical tasks like generating patient reports, managing invoices, and keeping logs of patient visits. What used to take hours of manual work could now be done with "just a click of a button," streamlining the entire administrative process and allowing Shiny White to serve their patients more efficiently.
Results and Benefits: The benefits of using Odoo for Shiny White have been profound. From improved accuracy in financial reporting to a more reliable payroll system, the transformation has had a lasting impact on both operations and employee satisfaction. "Odoo in a word? Precision," Dr. Shady said, perfectly summarizing the platform’s impact on their business.
For healthcare organizations like Shiny White Dental Clinics, operational efficiency is key to growth and success. Odoo has helped Dr. Shady and his team gain control over their finances, streamline payroll, and reduce manual processes, allowing them to focus more on providing exceptional dental care to their patients. Whether you’re managing one clinic or several branches, Odoo offers the tools to transform your operations with precision and ease.
Precision in Practice: Shiny White Dental's Success Story with Odoo