Odoo Customer Review
Inspiral is a small company that's trying to make a difference by providing innovative solutions and helping wheelchair users to make their lives easier.
We talked to Rachel Stone, Jon Bown and Veronique Flammant, the three co-managers at Inspiral, about how Odoo helped them grow their business.
Tell us about your company and your business
Inspiral is a small company, which specialises in the import and distribution of innovative products for wheelchair users.
The company is made up of three partners and we spend much of our time visiting specialist hospitals and clinics around France. We also offer a marketing and development consultancy service for medical device manufacturers around the world.
When did you start using Odoo and why?
We started to use Odoo almost from the creation of our business, as we needed a system that each of us could access from wherever we happen to be. We wanted to centralise our customer database, which would be linked in to our ordering, purchase and accounting systems.
Which Odoo apps are you using?
So far we use the CRM, project management, sales management, accounting and finance, warehouse management and purchase management modules. We keep running into new needs and our Odoo consultant often finds a module that does exactly what we require with the technical support that we need.
How did Odoo help you to grow your business?
When we first started the company, we had to work with a very time consuming interim system that we put in place.
As soon as we started to use Odoo, the time we spent on all the administrative processes was reduced dramatically. The CRM module helped us to keep a good track of what we were doing and gave us a much clearer vision of where we were going. Odoo has helped to structure the company efficiently.
Describe a business case where Odoo helped you with a project or assignment
In June of 2014, we embarked on our first important trade show, and at the same time we had to put out our catalogue and finish our website. In order to have a clear vision of all the tasks involved, we installed the project management module. It proved to be a vital tool to coordinate all the various stages and enabled us to allocate each task to a specific person. It was a monumental task for three people to undertake considering that we are in different locations around the country. I don’t think it would have been nearly as seamless without Odoo.
How would you describe Odoo in three words?
Flexible, intuitive and efficient. Our Odoo consultant has worked tirelessly to help us along the way. We are extremely pleased to be using Odoo and would wholeheartedly recommend it to anyone.
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