Company Name: Falafel Al Sham
Country: KSA
Industry: Food and Beverage
Main Apps:Apps
Number of Odoo Users: 30
Odoo Customer Success Manager: Mohib Hassan Zahed
Odoo Implementing Consultants:Naseraldin Kayemah,Moaaz Ashraf
Falafel Sham Restaurant was established in 1984 as a family business specializing in classic Shami dishes like foul, falafel, and hummus. Over the years, it became one of the most popular restaurant groups in Jeddah, opening multiple branches and serving loyal customers across the region.
The Challenge
Despite their success, Falafel Sham struggled with outdated systems. They tried everything from simple cash registers to basic POS software, but these lacked integration. There was no smooth connection between sales, accounting, or inventory. Managers had to pull data into spreadsheets to figure out costs and profits, often leading to confusion and lost time.
Why Odoo?
After researching various options, Falafel Sham chose Odoo for its flexibility, value, and seamless integration. Odoo combined their point of sale, accounting, and inventory into one platform. This meant:
- Real-time Tracking: They always know what’s selling and which items are slow to move.
- Clear Financials: Since the POS and accounting are linked, profits and losses are more accurate.
- Easy to Use: Employees quickly adapted to the new system.
- Reliability: In five years, Falafel Sham has experienced no major system outages.
The Results
Falafel Sham now manages all branches under one integrated system. They save time, have fewer errors, and make better decisions because they can see exactly what’s happening in the business. They also appreciate that Odoo’s pricing is more affordable compared to other systems they considered—while still offering all the features they need.
Looking Ahead
By switching to Odoo, Falafel Sham has modernized its operations without losing the family-owned spirit that made it famous. As they continue to grow, Odoo helps them stay organized and prepared for the future, so they can keep serving delicious Shami cuisine for many years to come.
Interested in seeing how Odoo can simplify your operations too?
Contact us today to learn more about how we can help your business succeed.
Falafel Sham Restaurant: A 40-Year Legacy Meets Modern Technology