Hi Everyone,
I need your help on how to fix this problem we're facing: to Mr. Ermin Travisan, Please don't close this ticket.. I badly needed help to resolve this...
Our odoo11 (on premise) webpage is not opening with the below error:
This page isn’t working
192.168.1.100 didn’t send any data.
Infra:
Odo11, Postgresql, ubuntu 18.04
Thank you so much,
Jun Guevarra
Note: it is working before but yesterday (17-Sept-2018) i'm receiving the above error:
Kindly check the last portion of the Log file below:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 101, in _file_read
r = base64.b64encode(open(full_path,'rb').read())
PermissionError: [Errno 13] Permission denied: '/opt/odoo11/.local/share/Odoo/filestore/demo1/bd/bdc607635ca6eab27ea8d6016d52afdf7182afae'
2018-09-16 12:48:14,834 1006 INFO demo1 odoo.addons.base.ir.ir_cron: Starting job `Base: Auto-vacuum internal data`.
2018-09-16 12:48:14,934 1006 INFO demo1 odoo.models.unlink: User #1 deleted ir.attachment records with IDs: [1174]
2018-09-16 12:48:14,935 1006 ERROR demo1 odoo.addons.base.ir.ir_cron: Call from cron Base: Auto-vacuum internal data for server action #28 failed in Job #1
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/tools/safe_eval.py", line 350, in safe_eval
return unsafe_eval(c, globals_dict, locals_dict)
File "", line 1, in <module>
File "/opt/odoo/odoo11/addons/website_sale_wishlist/models/ir_autovacuum.py", line 13, in power_on
return super(AutoVacuum, self).power_on(*args, **kwargs)
File "/opt/odoo/odoo11/addons/survey/models/ir_autovacuum.py", line 13, in power_on
return super(AutoVacuum, self).power_on(*args, **kwargs)
File "/opt/odoo/odoo11/addons/im_livechat/models/ir_autovacuum.py", line 10, in power_on
self.env['mail.channel'].remove_empty_livechat_sessions()
File "/opt/odoo/odoo11/addons/im_livechat/models/mail_channel.py", line 102, in remove_empty_livechat_sessions
self.browse(empty_channel_ids).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_channel.py", line 145, in unlink
res = super(Channel, self).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_thread.py", line 298, in unlink
res = super(MailThread, self).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_alias.py", line 231, in unlink
res = super(AliasMixin, self).unlink()
File "/opt/odoo/odoo11/addons/rating/models/rating.py", line 173, in unlink
result = super(RatingMixin, self).unlink()
File "/opt/odoo/odoo11/odoo/models.py", line 2961, in unlink
attachments.unlink()
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 450, in unlink
self._file_delete(file_path)
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 123, in _file_delete
self._mark_for_gc(fname)
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 134, in _mark_for_gc
open(full_path, 'ab').close()
PermissionError: [Errno 13] Permission denied: '/opt/odoo11/.local/share/Odoo/filestore/demo1/checklist/c4/c4a166cdd0eeec2bbc16cdbf9bc4b5b52249062d'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_cron.py", line 102, in _callback
self.env['ir.actions.server'].browse(server_action_id).run()
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_actions.py", line 554, in run
res = func(action, eval_context=eval_context)
File "/opt/odoo/odoo11/addons/website/models/ir_actions.py", line 57, in run_action_code_multi
res = super(ServerAction, self).run_action_code_multi(action, eval_context)
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_actions.py", line 430, in run_action_code_multi
safe_eval(action.sudo().code.strip(), eval_context, mode="exec", nocopy=True) # nocopy allows to return 'action'
File "/opt/odoo/odoo11/odoo/tools/safe_eval.py", line 373, in safe_eval
pycompat.reraise(ValueError, ValueError('%s: "%s" while evaluating\n%r' % (ustr(type(e)), ustr(e), expr)), exc_info[2])
File "/opt/odoo/odoo11/odoo/tools/pycompat.py", line 86, in reraise
raise value.with_traceback(tb)
File "/opt/odoo/odoo11/odoo/tools/safe_eval.py", line 350, in safe_eval
return unsafe_eval(c, globals_dict, locals_dict)
File "", line 1, in <module>
File "/opt/odoo/odoo11/addons/website_sale_wishlist/models/ir_autovacuum.py", line 13, in power_on
return super(AutoVacuum, self).power_on(*args, **kwargs)
File "/opt/odoo/odoo11/addons/survey/models/ir_autovacuum.py", line 13, in power_on
return super(AutoVacuum, self).power_on(*args, **kwargs)
File "/opt/odoo/odoo11/addons/im_livechat/models/ir_autovacuum.py", line 10, in power_on
self.env['mail.channel'].remove_empty_livechat_sessions()
File "/opt/odoo/odoo11/addons/im_livechat/models/mail_channel.py", line 102, in remove_empty_livechat_sessions
self.browse(empty_channel_ids).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_channel.py", line 145, in unlink
res = super(Channel, self).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_thread.py", line 298, in unlink
res = super(MailThread, self).unlink()
File "/opt/odoo/odoo11/addons/mail/models/mail_alias.py", line 231, in unlink
res = super(AliasMixin, self).unlink()
File "/opt/odoo/odoo11/addons/rating/models/rating.py", line 173, in unlink
result = super(RatingMixin, self).unlink()
File "/opt/odoo/odoo11/odoo/models.py", line 2961, in unlink
attachments.unlink()
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 450, in unlink
self._file_delete(file_path)
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 123, in _file_delete
self._mark_for_gc(fname)
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 134, in _mark_for_gc
open(full_path, 'ab').close()
ValueError: <class 'PermissionError'>: "13
Permission denied" while evaluating
'model.power_on()'
2018-09-16 12:49:15,090 1006 INFO demo1 odoo.addons.base.ir.ir_cron: Starting job `Mail: Email Queue Manager`.
2018-09-16 12:49:15,108 1006 INFO demo1 odoo.addons.base.ir.ir_cron: Starting job `Calendar: Event Reminder`.
2018-09-16 12:49:15,130 1006 INFO demo1 odoo.modules.registry: At least one model cache has been invalidated, signaling through the database.
2018-09-16 12:49:15,133 1006 INFO demo1 odoo.addons.base.ir.ir_cron: Starting job `Publisher: Update Notification`.
2018-09-16 12:49:15,159 1006 INFO demo1 requests.packages.urllib3.connectionpool: Starting new HTTP connection (1): services.openerp.com
2018-09-16 12:49:17,795 1006 INFO demo1 odoo.addons.base.ir.ir_attachment: _read_file reading /opt/odoo11/.local/share/Odoo/filestore/demo1/8f/8f3b8efd6cace99bbfc7bde98eeeac2e6ea92044
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/tools/cache.py", line 84, in lookup
r = d[key]
File "/opt/odoo/odoo11/odoo/tools/func.py", line 68, in wrapper
return func(self, *args, **kwargs)
File "/opt/odoo/odoo11/odoo/tools/lru.py", line 44, in __getitem__
a = self.d[obj].me
KeyError: ('ir.qweb', <function IrQWeb._get_asset_nodes at 0x7f473bcb8f28>, 'web.assets_frontend', 'en_US', True, False, None, False, False, (1,))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/fields.py", line 937, in __get__
value = record.env.cache.get(record, self)
File "/opt/odoo/odoo11/odoo/api.py", line 960, in get
value = self._data[field][record.id][key]
KeyError: <odoo.api.Environment object at 0x7f472afd5b38>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 101, in _file_read
r = base64.b64encode(open(full_path,'rb').read())
PermissionError: [Errno 13] Permission denied: '/opt/odoo11/.local/share/Odoo/filestore/demo1/8f/8f3b8efd6cace99bbfc7bde98eeeac2e6ea92044'
2018-09-16 12:49:17,798 1006 INFO demo1 odoo.addons.base.ir.ir_attachment: _read_file reading /opt/odoo11/.local/share/Odoo/filestore/demo1/bd/bdc607635ca6eab27ea8d6016d52afdf7182afae
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/tools/cache.py", line 84, in lookup
r = d[key]
File "/opt/odoo/odoo11/odoo/tools/func.py", line 68, in wrapper
return func(self, *args, **kwargs)
File "/opt/odoo/odoo11/odoo/tools/lru.py", line 44, in __getitem__
a = self.d[obj].me
KeyError: ('ir.qweb', <function IrQWeb._get_asset_nodes at 0x7f473bcb8f28>, 'web.assets_frontend', 'en_US', True, False, None, False, False, (1,))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/fields.py", line 937, in __get__
value = record.env.cache.get(record, self)
File "/opt/odoo/odoo11/odoo/api.py", line 960, in get
value = self._data[field][record.id][key]
KeyError: <odoo.api.Environment object at 0x7f472afd5b38>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/odoo/addons/base/ir/ir_attachment.py", line 101, in _file_read
r = base64.b64encode(open(full_path,'rb').read())
PermissionError: [Errno 13] Permission denied: '/opt/odoo11/.local/share/Odoo/filestore/demo1/bd/bdc607635ca6eab27ea8d6016d52afdf7182afae'
2018-09-16 12:52:36,149 1006 ERROR ? odoo.addons.bus.models.bus: Bus.loop error, sleep and retry
Traceback (most recent call last):
File "/opt/odoo/odoo11/addons/bus/models/bus.py", line 167, in loop
conn.poll()
psycopg2.OperationalError: SSL connection has been closed unexpectedly
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/odoo/odoo11/addons/bus/models/bus.py", line 181, in run
self.loop()
File "/opt/odoo/odoo11/addons/bus/models/bus.py", line 176, in loop
event.set()
File "/opt/odoo/odoo11/odoo/sql_db.py", line 404, in __exit__
self.close()
File "/opt/odoo/odoo11/odoo/sql_db.py", line 155, in wrapper
return f(self, *args, **kwargs)
File "/opt/odoo/odoo11/odoo/sql_db.py", line 288, in close
return self._close(False)
File "/opt/odoo/odoo11/odoo/sql_db.py", line 318, in _close
self._cnx.rollback()
psycopg2.InterfaceError: connection already closed
2018-09-16 12:52:36,182 1006 INFO ? odoo.service.server: Initiating shutdown
2018-09-16 12:52:36,236 1006 INFO ? odoo.service.server: Hit CTRL-C again or send a second signal to force the shutdown.
2018-09-16 12:57:55,644 1040 INFO ? odoo: Odoo version 11.0
2018-09-16 12:57:55,651 1040 INFO ? odoo: Using configuration file at /opt/odoo/customer/odoo11/odoo.conf
2018-09-16 12:57:55,652 1040 INFO ? odoo: addons paths: ['/opt/odoo/odoo11/addons', '/opt/odoo/odoo11/odoo/addons']
2018-09-16 12:57:55,653 1040 INFO ? odoo: database: odoo11@localhost:5432
2018-09-16 12:57:55,665 1040 INFO ? odoo.service.server: HTTP service (werkzeug) running on ip6-localhost:1500
2018-09-16 12:57:55,835 1040 INFO ? odoo.addons.base.ir.ir_actions_report: Will use the Wkhtmltopdf binary at /usr/bin/wkhtmltopdf
2018-09-16 12:57:55,835 1040 INFO ? odoo.addons.base.ir.ir_actions_report: Wkhtmltopdf seems to be broken.
2018-09-16 12:58:15,729 1040 INFO ? odoo.addons.sms.wizard.send_sms: The `phonenumbers` Python module is not available. Phone number validation will be skipped. Try `pip3 install phonenumbers` to install it.
2018-09-16 12:58:15,905 1040 INFO ? odoo.http: HTTP Configuring static files
