Odoo Help

0

0
3 Answers
0
Dhivya
31‏/5‏/2019 11:58 م

Hi, Hovdal, please check payment created for all orders of the POS session by going Point od Sale --> Orders --> Orders and search by session id (session no) in search bar. Then sort by "Status", order no. 00207-004-0033 may be in draft state. Change it to paid status by making payment for that order.

Hope this help you,

Thanks and regards,

Dhivya.N

1 Comment
Åbogen Gartneri, Trond V. Hovdal
17‏/6‏/2019 2:15 ص

Sry for the dealy! But thx for your detailed instructions, the "sort by status" was the reason i couldent find it earlier :) But when sortet it popped up at the beginning! THX a million!! :)

0
Harsh Savsani
31‏/5‏/2019 4:34 ص

Hello,

Once you close the POS Session then it will go to confirm all the orders which are created during that particular session and checks that order must be in a paid state. if all orders are paid than it will close the session. so in your case, Order 00207-004-0033 is in draft state, that's why you are facing this error.



  

0
Trond V. Hovdal
31‏/5‏/2019 5:16 ص

Thx for you reply.

But the Order is in the same state as the other orders, and the payment is complete(seems validated in the pos session).

1 Comment
Harsh Savsani
1‏/6‏/2019 12:37 ص

Are you using any customized module for POS or you are using odoo base POS module?

Because if you are using the odoo POS module then once you create an order and make a payment from POS then the order is definitely in the "Paid" state and you can easily close the session. If payment is successfully done then you can find the payment entry in Payment tab in Orders.

If you are using any customized module for POS then please check your code, your code may be interrupted the base flow.

Ask a Question
Keep Informed
1 follower(s)
About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.

Register
Odoo Training Center

Access to our eLearning platform and experience all Odoo Apps through learning videos, use cases and quizzes.

Test it now