This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
This app allow your customers and technician to Scan and Submit Images from Support Ticket my account menu.
Default Tasks for Project based on created Templates. Compatible with other third-party customizations.
Project Milestone Management for longterm projects. Manage tasks by Milestones to complete your project, making them essential for precise project scheduling.