Signature of Customer on Helpdesk Ticket
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com
Odoo
$ 178.62
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 3742 |
Technical Name |
helpdesk_ticket_customer_signature |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 17.0 14.0 15.0 12.0 13.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 3742 |
Technical Name |
helpdesk_ticket_customer_signature |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 17.0 14.0 15.0 12.0 13.0 |
Signature of Customer on Helpdesk Support Ticket
Customer Signature / Sign on Ticket in Odoo
This module allows your customers to sign on a helpdesk ticket on the portal of your website.
Main Features:
- Allow your customer to sign on a ticket & view sign on ticket form on frontend.
- Your support team can send signature requests from the ticket form in the backend.
- Customers will get mail for signature requests and can do signatures on tickets on the website portal.
- Once a customer signs on a ticket they will get a response and thank you mail from the system.
- Customers can view signatures on portal website.
- This module is only compatible with Odoo community edition.
- For more details watch video and check below screenshots.
Send Signature Request on Support Ticket
Email to Customer for Sign on Ticket (Customer)
Accept Signature Button on Ticket by Customer)/b>
Accepted & Signed for Ticket by Customer
Website Ticket with Signature view by Customer
Sign on Ticket Backend for Support Team
Send Thank you email to Customer
Agent / Technician Tickets Menu on Website with Signature/Agent
View Customer Signature on Ticket (Technician/Agent)
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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How does it work?
Hello , will this work with any Helpdesk community app??? since Helpdesk it is just a feature of enterprise odoo. is there a chance of a demo or something? Thanks!
Re: How does it work?
Hi Axel, This app will only work with our custom app https://apps.odoo.com/apps/modules/13.0/website_helpdesk_support_ticket/ which is build only for community edition of Odoo. For enterprise Odoo helpdesk this app will not work. For more question you can contact us by email to contact@probuse.com Thank you and regards, Mustufa Rangwala (Probuse)