Repair Service - Ticket Out-take Form
by Synconics Technologies Pvt. Ltd. http://www.synconics.com$ 101.00
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3269 |
| Technical Name |
sync_helpdesk_outtake |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3269 |
| Technical Name |
sync_helpdesk_outtake |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
Repair Service - Ticket Out-take Form
The Outtake Form is similar to the Intake Form, but it is designed to share with your customer after work is done. Using it customer can review and confirm the work that has been completed to their satisfaction, also agree your terms by signing it at the end of the job.
This module is compatible with
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Community
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Enterprise
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Odoo.sh
Key Features
Outtake in Ticket
Go to Helpdesk/All Tickets/Tickets.
Once Intake process will completed, Outtake process will be started.
Add required details in ticket then click on sending Outtake confirmation mail to customer.
Edit details if wish and share outtake details with customer via email.
Click on Send outtake by email button for Outtake online confirmation link will be send to customer via email.
Open link from receiving mail, customer can verify all details.
Verify all details and accept the Outtake confirmation via Accept Outtake OR Reject Outtake.
Customer have 2 choice in Outtake form.
- Accept Outtake
- Reject Outtake
Outtake Confirmation Process
Verify all details and accept the Outtake confirmation via Accept button.
Once click on accept button customer will add own signature and confirm outtake.
Once customer is signed then ticket is automatically Solved and send message to responsible person.
Once customer will confirm outtake then customer confirmation signature will appear on outtake form.
Customer able to print Outtake form and save its copy.
Outtake Backend Completion Ticket View
Customer signature is auto attached in ticket and ticket work is completed from customer side.
Outtake Rejection Process
Customer will verify all details and if not satisfied then Reject Outtake form via Reject button and fill rejection valuable reason.
Outtake Backend Rejection Ticket View
Once outtake is rejected then ticket move on same stage with rejection reason.
Suggested Products
Free Support
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.
Get Help & Support
Our Services
Our Contact Details
E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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